We strive for excellent customer service! Please reach out with any questions or concerns!
Questions, custom inquiries, order issues, and anything else you need help with can be sent via the "Chat with us!" button shown at the bottom right hand corner of the website. We monitor the chat daily, so this is the quickest way to have your questions answered.
IF WE RESPOND TO YOUR CHAT MESSAGE WHEN YOU ARE NOT ON THE WEBSITE, OUR REPLY WILL GO STRAIGHT TO YOUR EMAIL! You DO NOT have to come back to the website to continue the chat, you can simply reply to the email. Please make sure all contact info is current so you don't miss any attempts at communication!
You can also email us at firstname.lastname@example.org. But we strongly encourage you to use the chat feature first!
If you are contacting us about an order issue, please provide photos, order number and your name. This helps us to quickly resolve any issues, and assess how to avoid them from happening in the future.